Emergency Services
With central government pressure to meet performance targets and a continuous stream of new initiatives to deliver, the emergency services are pressed to keep pace with relentless change. Restrictive finances and project-based funding, shared services and multiple partnerships together with changes in legislation and new technology all contribute to a complex and difficult working environment.
Cornwell consultants have considerable experience of providing consultancy support to the police and fire services, and have a deep understanding of the demanding issues that need to be addressed. For example:
- Improving benefit recovery and performance after a major system implementation
- Scoping studies on the potential for joint service delivery between consortia of local authorities
- Scoping studies and implementation of internal shared service centres for finance, ICT, personnel, property, legal and corporate services
- Business process re-engineering
- EDRM scoping studies and implementation support
- Service health checks
Our consultancy assignments for the emergency services are diverse in nature and include:
- Community Safety Partnership reviews
- Review of the roles in the National Crime Squad for which a warranted officer is required
- Reviews of the potential for electronic working
- Reviews of all support services
- Scoping studies for the provision of shared services
- The potential for incorporating a Fire Control Room into a wider County Contact Centre
Clients benefit from working with senior, experienced consultants who have expertise gained from large consulting firms combined with public sector management experience at Assistant Director level and above. In addition, as an independent company, Cornwell remains free from the influence of specific outsourcing, hardware and software suppliers and can therefore guarantee truly impartial, subjective advice.
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