People Management
Training and Development Needs
A competent workforce underpins the success of any organisation. It is crucial that staff possess the knowledge, skills and competencies required for optimum performance. Recognising the training, development and learning needs necessary to equip staff with the capabilities required to contribute to business success and progress their careers is therefore key. Most organisations acknowledge the importance of developing their staff, but many will admit that their provision for staff development through training and learning could be improved.
Cornwell helps organisations improve employee performance through effective development, training and learning. Our consultants view training and learning as components of a broad approach to competency management, aligned to HR and business strategy. Training and learning impact on many business areas including selection, recruitment and retention, performance management and staff development. Cornwell consultants therefore adopt a holistic approach that encompasses both current and evolving future requirements with methodologies tailored to individual client needs. This involves:
- Analysis of the gap between current competencies held and those needed.
- Preparation of a strategic competency management framework, encompassing a broad range of HR interventions including training and learning, to bridge the gap.
- Combining our expertise in training and learning with that in our other consultancy disciplines such as programme management, information and knowledge management and HR to bridge gaps in areas of specialist competencies.
Our gap analysis focuses on specific competency issues such as the training implications of achieving an IT-enabled process improvement and initiates a Training Needs Analysis (TNA) to define the training needs, assess client delivery options and specify the preferred solution. Clients can then develop or procure the specified solution.
Our consultants recognise that training should be addressed within a cycle of continuous improvement, acknowledging the need to learn from past experience. Our consultants therefore support clients in measuring the benefits of their training, assessing the effectiveness of their training and in recommending practical improvements.
Leadership and Management Training Needs
Our consultants select from a number of approaches, often including a specially adapted version of repertory grid technique, to understand how executives see the world in which they work and establish what constitutes highly effective performance. This process is a precursor for more detailed analysis and feedback to identify the gap between current and required performance, and the actions needed to bridge this gap.
These interventions might, for example, include seminars, workshops, and executive coaching in addition to improving the opportunities for leaders and managers to learn from each other. Where highly technical tasks are concerned, we apply a rigorous systems based approach incorporating operational task, training gap and training options analyses.
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