Information and Knowledge Management
Information Quality Management (IQM)
Effective information quality management (IQM) is necessary to achieve successful information management and knowledge management. IQM ensures that the raw material or data an organisation uses for information and knowledge is as accurate and complete as possible. Information quality management focusses on the processes, tools and procedures employed to maintain current, consistent and accurate information.
Whilst understanding of the importance of IQM is improving, capability amongst most organisations is still immature, and the lack of coherent practices adds cost, time and uncertainty to many operations and projects, especially in procurement and in-service support.
Cornwell’s IQM consultancy services assist clients with an approach that includes reviews of:
- How the organisation’s staff, customers and partners access its information assets and how information is published.
- The processes, quality assurance and validation procedures, to ensure that information is kept accurate, up-to-date, complete and consistent - even if held in disparate locations.
- The data, checking for sound data practices such as avoiding embedded meaning in codified data.
- The use made of applications, covering office automation tools, e-mail services, EDRMS, contact management systems and collaborative working tools in addition to databases and proprietary applications. Our consultants provide recommendations for short-term improvements and longer-term strategic enhancements.
Cornwell consultants work with clients to specify and document best practise in the process of gathering and disseminating information and provide training in their correct use.
For further information please click here to complete an Information Request Form.
Top
Home