Information and Knowledge Management
IM Policy and Strategy
Our consultants help clients define policies for information management (IM) and create strategic plans for achieving their vision.
IM Policy
We recommend that organisations develop policies under the following headings:
- Information Governance
- Management of information throughout the lifecycle
- Management of different information types
- Developing and maintaining IM competencies in the organisation
- Information ownership
- The concept of “Custody”
- Development and ownership of IM processes
- Governance of access privileges and permissions
- Policy on information sharing
- Risk management
- Business continuity
- Litigation
- Legal admissibility and evidential weight
- Regulation
- Information survey
- Policy review
Information lifecycle management
- Create and capture
- Registration
- Business classification
- Access control
- Security
- Data cleansing and migration (including paper files)
- Storage
- Archiving
- Disposal
- Use and tracking
- Metadata standards
- Business Classification Schemes/File Plans
- Outsourcing Records Management
- Digital preservation
- Version and distribution control
- Content management
- Web publishing
Management of different information types
- Office documents
- E-mails
- Scanned images
- Web pages
- CAD/CAM
- Paper records
- Audio and video
- Microform
Information management competencies
- Roles and responsibilities:
- Information governance
- Records management
- Monitoring and audit
- End user
- Education and training
- Ways of working
- Managing outsourcing
Developing IM strategy
The IM strategy considers existing IM capability and presents a plan to implement the agreed policy. Cornwell consultants usually recommend an incremental approach, delivering rapid short term gains to establish and sustain the commitment of senior management, while directing process and infrastructure development for long-term improvements.
For further information please click here to complete an Information Request Form.
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