Information and Knowledge Management
As the demand for information continues increasing, new technologies and improved capabilities have led to higher expectations. In response, the disciplines of information and knowledge management have evolved.
Cornwell is an acknowledged ‘thought leader’ in information management (IM) and knowledge management (KM) and our consultants advise a large number of organisations and solution providers across the public and private sectors. In addition, we are authors of the online ECM training material published by AIIM International.
We have designed a framework to ensure that organisations benefit from genuinely accessible information and knowledge.
- The Culture Layer – Sharing: ending any proprietary view of data, ensuring that all involved are prepared to share information by default
- The Policy Level – Governance: strategic management of the principles of IM and ownership of the IM framework
- The Management Level – Processes: operational management of IM practices, performance and rewards, and appropriate skills development
- The Methods Level – Tools and Techniques: the “best practice” standards by which the IM strategy is implemented
- The Applications Level – Information Processing: flows within and across the organisation in support of the IM strategy
- The Infrastructure Level – Technology: providing reliable and secure access to content and information
Our consultants are IM and KM experts, assisting from first principles, at boardroom level and through to implementation and project review. We provide advice covering the complete information lifecycle including the development, support, conduct or management of:
- Information audit
- EDRM strategy
- ‘Concept of use’
- Business case
- Statements of requirements
- ITT and procurement
- Evaluation and procurement
- Project management
- Post-implementation reviews
- Scanning architecture
- ‘Model office’
- Communications and change management
- Migration of existing paper and electronic information
- Information governance policies
- EDRM procedures
- Metadata model
- Classification scheme
- Business process modelling
- Feasibility studies
- Advice on legal admissibility
- Customised approach to digital preservation
- Benefits realisation management
- Special studies – eg on legacy application, integration or reconciliation to other KM projects
For further information please click here to complete an Information Request Form.
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