Strategic Business Management
Corporate Performance Management, including use of the Balanced Scorecard
Corporate Performance Management (CPM) is a vital tool in implementing an organisation’s strategy and delivering successful results. It combines Business Performance Management (BPM) and the Balanced Scorecard with Business Intelligence (BI), to provide an integrated solution for managing the enterprise. CPM aims to satisfy the business knowledge requirements of all stakeholders by making critical information available and accessible.
Typically, Business Intelligence has given the historic, detailed view of performance, with Business Performance Management taking the forward-looking, strategic perspective. Corporate Performance Management drives a holistic view of the business, providing the correct information when required and adding value through motivating individuals and aligning their work and business goals to ensure that the strategy is implemented.
CPM involves all the processes, methodologies, metrics and systems needed to measure and manage the organisation’s performance and that of its staff. Its effectiveness is a strategic priority and a critical success factor for the senior management team.
Cornwell consultants help clients achieve a step-change in CPM and in strategy execution, with our work in CPM often forming an essential part of a wider strategic change programme. Our methodologies and tools enable clients to:
- Review their entire performance management framework
- Identify the underlying causes of problems
- Develop plans for a holistic integrated CPM environment
- Implement best practices and deliver major business benefits
We provide project management expertise to ensure solutions are effectively implemented and our consultants have considerable knowledge of how leading organisations implement CPM best practices in:
- BI and BPM solutions including:
- Strategic planning
- Implementation of the balanced scorecard
- Business process redesign
We move beyond budgets, rolling forecasts, fast-close, consolidation and reporting, business analytics and web reporting.
It is key to identify and select the best strategic performance measures in order to apply them to the business and monitor performance against strategic objectives and targets. We use techniques such as the balanced scorecard, cause and effect modelling and strategy mapping (business modelling) to ensure our clients select the most appropriate measures.
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